Damaged during transit? We have you covered!
We want your Safe Sniff Candles experience to be perfect. If your order arrived damaged, please let us know within 24 hours of delivery so we can make it right.
To help us process your free replacement quickly, please email safesniffcandles@gmail.com with the following three clear photos:
The outside of the shipping box with the item inside
The inside of the shipping box with the item inside
The damaged item itself
Once our team verified the photos, we will gladly ship you a brand-new replacement package at absolutely no extra cost to you. Thank you for your understanding and support!